Shoppe Policies

RETURN AND CANCELLATION POLICY

Because the majority of our products are made-to-order, we do not offer regular returns or cancellations.

If for some reason you are unhappy with the quality of your order, please contact us at pineandpeoniesshoppe@gmail.com or the contact form and we can discuss any issues.

Please always be sure to check the product descriptions to ensure you understand what you are ordering. Some items are small in size, particularly the small world play collection, and dimensions for products are listed in the descriptions.

 

SHIPPING POLICY

We currently only ship within Canada and the US.

Shipping fees are charged during checkout and are added in the total cost of your order.

Local pickups in Kingston, Nova Scotia are FREE.

Some orders are processed within 2 business days, but many products are made to order and will require up to 4 weeks to process. Shipping takes approximately 7-9 business days following fulfillment. The customer is responsible for any fees for customs or duty.